We ship our ice creams inside an insulated frozen shipper box, packed with dry ice to ensure your ice cream arrives at its destination fully frozen.
Orders arrive to their destination within 2 business days of shipment.
Shipping to addresses within the Bay Area:
Our cutoff time for same-day shipping is 10 am PST. Orders placed after 10 am PST Monday, Tuesday, or Wednesday will ship the next day. Orders placed after 10 am PST on Thursday will ship on Monday.
Memorial Day - Monday May 30th
Orders placed after 10 am PST on Thursday May 26th will ship on Tuesday May 31st.
Shipping to addresses outside the Bay Area:
Our cutoff time for same-day shipping is 10 am PST. Orders placed after 10 am PST Monday or Tuesday will ship the next day. Orders placed after 10 am PST on Wednesday will ship on Monday.
Memorial Day - Monday May 30th
Orders placed after 10 am PST on Wednesday May 25th will ship on Tuesday May 31st.
If you have any questions about when your order will ship or be delivered, please reach out by emailing [email protected] and we will be happy to help you!
Return Policy
All sales are final. If your order doesn't arrive frozen, we will reship it at our cost. If you need customer service, please email us at [email protected]